• Terms of Use


    Welcome to cityaura.shop and www.cityaura.shop ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our premium women's activewear platform, including browsing, purchasing, and engaging with content. Please read them carefully before using our services.


    Use of the Site

    The Site is designed exclusively for female fitness enthusiasts seeking high-performance activewear. You may not: (1) use automated bots to monitor inventory levels (critical for protecting our limited-edition collections), (2) purchase items in bulk for resale purposes (as we prioritize individual customers), or (3) attempt to reverse-engineer our proprietary fabric technology. Violations may result in immediate account termination and legal action to protect our athletic wear innovations.


    Intellectual Property

    All content on the Site—including technical fabric descriptions, patented design illustrations, workout photography, and performance data—is the exclusive property of cityaura.shop. Our moisture-wicking technologies and compression designs are protected by international patent laws. Unauthorized reproduction or commercial use of any content (including screenshots of our size guides) is strictly prohibited and may result in legal consequences, as these elements represent years of athletic wear research and development.


    Product Information

    While we make every effort to ensure accurate representation of our performance fabrics and sizing specifications, slight variations may occur due to the technical nature of athletic wear production. We reserve the right to correct any errors in product descriptions (such as moisture-wicking percentages or compression levels) and may cancel orders containing such inaccuracies. In these rare cases, we will notify you immediately and process a full refund.


    Orders

    To maintain fair access to our performance wear collections, we may limit quantities per style (particularly for seasonal colorways or special edition collaborations). Orders appearing to be from resellers (such as multiple purchases of identical sizes/colors) may be canceled without notice. Our mission is to serve genuine athletes, not commercial distributors of activewear.


    Shipping Policy

    Due to the specialized nature of our performance fabrics and quality control processes, orders typically ship within 7-14 business days (longer than standard e-commerce). International shipments may require additional 5-7 business days for customs clearance. During peak seasons (New Year resolutions, summer fitness periods), processing times may extend by 3-5 additional business days to ensure each garment meets our rigorous quality standards.


    Returns & Exchanges

    We offer a 21-day return window from delivery date (extended from standard policies) to accommodate athletes' training schedules. All returns must include original hygiene liners and show no signs of wear (critical for performance wear hygiene). Due to the technical nature of our fabrics, exchanges may take 10-14 business days to process after we receive your return. Final sale items (clearance, customized pieces) cannot be returned as stated during checkout.


    Third-Party Links

    The Site may link to fitness influencers' pages, athlete testimonials, or training platform integrations. These external resources are provided for informational purposes only. We do not endorse or control their content, privacy practices, or security measures. Always verify the credentials of any training advice found through these links, as we cannot guarantee their suitability for your fitness level.


    Disclaimer

    The Site and its content are provided "as is" without warranties regarding specific performance outcomes. While our fabrics are engineered for particular activities (e.g., high-impact support, yoga flexibility), we cannot guarantee: (1) identical performance across all body types, (2) prevention of injuries during exercise, or (3) permanent colorfastness under extreme training conditions. Always consult a physician before beginning new workout regimens.


    Limitation of Liability

    To the fullest extent permitted by law, cityaura.shop shall not be liable for: (1) performance differences due to individual body chemistry affecting technical fabrics, (2) delays caused by customs inspections of specialized materials, (3) injuries sustained while wearing our activewear (as proper usage is the athlete's responsibility), or (4) third-party training advice linked from our Site. This limitation is essential for maintaining our focus on textile innovation rather than litigation.


    Changes to Terms

    We may update these Terms to reflect advancements in fabric technology or changes in international trade regulations affecting performance wear. Significant changes (such as adjustments to our extended return policy) will be announced via email 30 days prior to implementation. Your continued use after updates constitutes acceptance—critical for maintaining transparency as we evolve with the athletic wear industry.


    Contact Us

    For questions regarding these Terms, please contact our Performance Wear Support Team at service@mail.cityaura.shop. Due to the technical nature of inquiries, allow 3-5 business days for comprehensive responses about fabric technologies or fit specifications.