Our performance wear inventory is updated daily to reflect current stock levels, but due to the specialized nature of our technical fabrics, certain sizes and colors may sell out quickly. If your selected activewear item becomes unavailable after ordering, we'll notify you within 3 business days with options: (1) priority access to our next restock, (2) a full refund processed immediately, or (3) a personalized recommendation for alternative high-performance styles. This approach ensures you receive quality athletic wear that meets your fitness needs.
All prices are listed in USD and subject to adjustment based on material costs and seasonal demand for performance fabrics. We reserve the right to correct pricing discrepancies (such as a $120 leggings set listed as $12) and may cancel orders with obvious errors. In such cases, we'll issue immediate refunds and provide transparent explanations - crucial for maintaining trust in our premium activewear market.
Orders for our performance wear require 4-7 business days for processing (extending to 10-14 days during new collection launches). This additional time allows for quality checks on technical fabrics and precise sizing verification. You'll receive detailed shipping confirmation with tracking once your activewear is carefully prepared for dispatch. For pre-order items or limited-edition performance collections, specific shipping timelines will be clearly stated during checkout.
We utilize specialized carriers experienced in handling technical athletic wear to ensure your gear arrives in perfect condition. Delivery times vary by location (see Shipping Policy for specifics), with rates calculated at checkout. International shipments include proper customs documentation declaring the specialized nature of our performance fabrics - essential for global fitness enthusiasts seeking premium activewear.
We offer a 21-day return window from delivery date for unworn, unwashed activewear with original tags attached. Due to hygiene considerations with athletic wear, we cannot accept returns on worn items. Exchanges for size or color are subject to availability in our performance wear inventory. Return shipping costs are the customer's responsibility unless the item is defective. This extended period gives you ample time to test the fit and functionality of your athletic wear during actual workouts.
All content on cityaura.shop - including technical fabric descriptions, performance wear photography, and our brand logos - is protected by intellectual property laws. Unauthorized commercial use of our content (such as replicating our unique activewear designs) is strictly prohibited, as these elements represent our commitment to innovative athletic fashion.
cityaura.shop shall not be liable for: (1) Delivery delays caused by customs inspections of technical fabrics, (2) Unavailability of specific performance wear due to material sourcing challenges, (3) Website-related inconveniences, or (4) Third-party content about our products. This allows us to focus on developing cutting-edge activewear without compromising on quality.
For any inquiries regarding our activewear or services, please contact our customer experience team at service@mail.cityaura.shop. We typically respond within 48 hours, though response times may extend during new collection launches or promotional periods.
