At CityAura.shop ("we", "our", "us"), we are committed to protecting your privacy while providing premium activewear for women. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.cityaura.shop, make purchases, or interact with our services.
By accessing or using our website, you consent to the data practices described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our website immediately.
To provide you with exceptional service and high-performance athletic apparel, we collect various types of information:
Personal Identification: Full name, email address, contact number, shipping and billing addresses, and payment details to process your orders efficiently.
Account Credentials: Username, password, and security questions when you create an account for faster checkout and order tracking.
Fitness Preferences: Workout routines, size charts, and product interests to personalize your shopping experience.
Technical Data: IP address, browser type, device information, and website interaction patterns through cookies and analytics tools.
Order History: Details of purchases, returns, and exchanges to improve our product offerings and customer service.
Your information enables us to deliver premium activewear experiences:
Order Processing: To fulfill purchases with our extended 7-14 business day shipping window for quality assurance and handle returns within our 21-day policy.
Personalization: To recommend sportswear matching your fitness activities and size preferences.
Communication: To send order confirmations, shipping updates (including potential delays for performance fabric customization), and respond to customer service inquiries.
Security: To verify identities, prevent fraudulent transactions, and protect our community of fitness enthusiasts.
Improvement: To analyze website traffic patterns and enhance our technical fabrics and designs based on customer feedback.
We maintain strict confidentiality with your athletic apparel purchase details:
Logistics Partners: Only necessary shipping information is shared with our global fulfillment centers to deliver your performance wear.
Payment Processors: Secure financial institutions receive encrypted transaction data to process payments for moisture-wicking fabrics.
Legal Requirements: When mandated by law regarding international shipments of athletic garments.
We never sell your workout preferences or contact information to third-party marketers.
Our website uses performance cookies to:
Remember your sports bra size preferences between visits
Track items left in your cart during workout sessions
Analyze which high-intensity interval training apparel receives the most engagement
You may adjust browser settings, but some yoga pant customization features may not function optimally without cookies.
We implement advanced security protocols including:
256-bit SSL encryption for all workout apparel transactions
Regular penetration testing on our e-commerce platform
Secure storage of customer fitness profiles with limited employee access
While we strive to protect your running shorts preferences, no digital transmission is 100% secure.
As a valued member of our fitness community, you may:
Request access to your stored yoga mat purchase history
Update incorrect leggings sizing information
Opt-out of promotional emails about new HIIT collections
Submit requests to our customer wellness team at service@mail.cityaura.shop.
Our blog may link to workout tutorials or nutrition guides. These external sites operate under their own privacy policies regarding fitness data collection.
We may revise this policy as we expand our performance wear lines. Significant changes will be announced through our athlete newsletter 30 days before implementation. The "Last Updated" date at the bottom indicates the current version.
